dukuntoto Platform Privacy Notice

When you fund your account via DANA or e-wallet and start browsing Liga 1 matches on dukuntoto, we collect certain information to process your deposit, confirm your identity, and serve your session. This page explains what we collect, how we protect it, and what rights you have.

We at dukuntoto operate across multiple Indonesian regions—Jakarta, Surabaya, Bandung, Medan, and Semarang—and handle personal data from members in supported jurisdictions. Our commitment is to keep your information secure, use it only for the purposes we disclose here, and respect your control over your own data. We never sell member information to third parties for marketing purposes.

This notice covers our data practices for dukuntoto's platform, including your account, deposits, gameplay history, and support interactions. If you have questions about how we handle your data, our contact section at the end of this page provides direct channels to reach our privacy team.

What We Collect and How We Use It

Personal identification and account setup

When you create a dukuntoto account, we collect your full name, date of birth, and identity document number (KTP or passport). We use this information to verify your identity, confirm you're of legal age, and comply with regulatory requirements in your jurisdiction. We also collect your email address and phone number to send account notifications and support communications.

Payment and financial information

We collect information about your deposits and withdrawals to process transactions securely. If you fund your dukuntoto account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer through mobile banking, local payment, online payment, or e-wallet, we record the payment method, amount, and date. We do not store full bank account numbers or payment card details—that information passes directly to our payment processors, who encrypt and isolate it from our servers.

Key data practices

We collect identity documents only for verification; we do not share them with third parties
Payment data is handled by certified payment processors, not stored on our main servers
We retain account history for audit and dispute resolution; you can request deletion in accordance with local law
We never use your data for marketing without explicit consent

Gameplay and activity data

We track your activity on dukuntoto—which games you access, how much you stake, when you visit, and your session duration. We use this data to calculate your weekly cashback, advance your VIP tier, track referral rewards, and improve our platform. We also use it to prevent fraud and ensure responsible usage within our terms.

Location and device information

We collect your approximate location (city or region level) to verify you're accessing dukuntoto from a supported jurisdiction and to tailor regional promotions. We also log your device type, browser, and IP address for security and troubleshooting. We do not track your precise real-time location.

Third-Party Processors and Data Sharing

Our payment processors handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transactions. These partners are bound by data protection agreements and use encryption to protect your financial information. We also work with cloud hosting providers whose servers may sit outside Indonesia; we ensure they meet international data protection standards.

We share aggregated gameplay statistics (total stakes, cashback volumes, tier distributions) with our game providers to optimize game performance, but this data is anonymized—it does not identify you personally. We do not sell member lists or contact information to third parties.

Note: If we receive a legal request from authorities in your jurisdiction, we may disclose your information as required by law. We will attempt to notify you of such requests when legally permitted.

Your Rights and Preferences on dukuntoto

You have the right to access your personal data, request corrections to inaccurate information, and ask us to delete your account and associated data (subject to legal retention obligations for accounting and dispute resolution). You can update your profile information directly in your dukuntoto account settings.

You can opt out of promotional emails by clicking the unsubscribe link in any message or by updating your notification preferences in your account. However, we will still send transactional messages (deposit confirmations, withdrawal updates, account alerts) because these are essential to your use of dukuntoto.

Cookies and Tracking Technologies

We use cookies to keep you logged into dukuntoto, remember your language preference, and analyze how you navigate the platform. These cookies are stored on your device and expire after a set period (typically 90 days). We also use analytics tools to understand which features members use and where we can improve. You can manage cookie preferences in your browser settings, though some features of dukuntoto may not work correctly if cookies are disabled.

Data Security and Retention

We encrypt your data in transit (using TLS/SSL) and at rest (in secure databases). Our servers use firewalls, intrusion detection, and regular security audits to prevent unauthorized access. We retain your account data as long as your dukuntoto account exists. After you close your account, we delete personal data within 30 days, except where law requires us to retain it longer for tax, accounting, or dispute purposes.

Contact and Policy Updates

If you have questions about how dukuntoto uses your data, wish to exercise your rights, or suspect a data breach, contact our privacy team at [email protected] or through our support channels (available 24/7 in Jakarta, Surabaya, Bandung, and other regions). We will respond to data access and deletion requests within 14 days.

We may update this privacy notice from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or through a prominent notice on dukuntoto. Your continued use of dukuntoto after such changes constitutes your acceptance of the updated notice.

This policy is effective from the date posted on your dukuntoto account. By using dukuntoto, you consent to the data practices described here. If you do not agree with our practices, you may close your account and discontinue use. Services are available only where applicable law permits.